If your dog (or you) is not 100% satisfied with your purchase within 45 days from the date of delivery then return it for a credit or refund. The product you are requesting the refund/return must be in new/resellable conditions to be eligible.

Note: We are unable to accept returns for any customized or final sale items. Please confirm that sizing and all information are correct before completing your order.

If you're not satisfied with your dog products, please return the item(s) for a store credit or full refund for the cost of the item(s). You'll have 45 days from the date of delivery.

Once the returned item is received we will refund you the cost of the item, excluding any shipping costs. In order to process the return, please read through "How to Return an Item." To better serve you in the future, please let us know why you are returning the item. You'll be responsible for the shipping charges associated with sending the return back to us. The original shipping cost is non-refundable. Please allow 7 business days for returns to be processed.

All international returns must be sent as DDP (Delivered Duties Paid). We cannot cover any applicable import duties and taxes for returns and may refuse the return.

If you have any other questions about returns please feel free to contact us.